Legal

Refund Policy

A full refund within 14 days of your first payment on a plan. Cancel any time to stop renewals.

Last updated: November 9, 2026

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REFUND POLICY

This policy explains when you can get your money back for a paid HTTTP.IN plan, and how cancelling works. It is part of our Terms of Service. The free plan costs nothing, so there is nothing to refund on it.

1. Who You Pay

Our paid plans are sold through Dodo Payments, which acts as our merchant of record: it takes the payment, handles sales tax and VAT, and issues your invoice. Refunds go back through Dodo Payments to the card or payment method you paid with, so you never need to share card details with us.

2. 14-Day Refund on Your First Payment

If HTTTP.IN isn't right for you, ask within 14 days of the first payment on a paid plan and we refund that payment in full. No reason needed.

  • This applies to monthly and yearly plans alike. A yearly plan is refunded in full within the 14 days
  • It applies once per workspace, to the first payment on a paid plan
  • When the refund is issued the subscription is cancelled and the workspace moves to the free plan. Your links keep working; features above the free plan's limits stop
  • A coupon or discount you used is not given back. The refund is for the amount you actually paid

3. Renewals

Renewal payments, monthly or yearly, are not refunded, and nor is any part of a period once the 14 days have passed. We send a receipt for every payment, and you can stop the next renewal at any time (see Cancelling).

4. Plan Changes

  • Upgrades are charged straight away for the remaining part of your current period (prorated). That charge is not refundable
  • Downgrades take effect at your next billing date. You keep the current plan until then, so there is nothing to refund
  • Switching between monthly and yearly billing follows the same rules

5. Cancelling

You can cancel any time from Settings → Billing. Cancelling stops the next renewal; you keep the plan until the end of the period you have paid for, and you can resume before then. After that the workspace moves to the free plan. Cancelling on its own does not refund the current period.

6. How to Ask for a Refund

Email support@htttp.in from the address on the account, with:

  • the workspace name
  • the date and amount of the payment (from your receipt or Settings → Billing → Invoices)

We reply within two business days. Approved refunds are issued through Dodo Payments straight away; your bank usually shows them within 5–10 business days.

7. Exceptions

  • Accounts suspended or closed for breaking our Terms of Service are not refunded
  • If you were charged by mistake, charged twice, or a serious outage on our side kept you from using the service, tell us and we will put it right, whatever the date
  • Nothing in this policy limits rights you have under the consumer law of your country

Please ask us before raising a dispute with your bank. A chargeback freezes the payment while the bank looks into it, and a refund from us is quicker.

Need a refund?

Email support@htttp.in and we'll reply within two business days.